TERMS OF SERVICE

Terms of Service
Last updated: January 2025

1. Overview

By using our website or requesting a visit, you agree to these Terms of Service.
Neighbor Nurse Care provides non-medical, community-based support, wellness education, and guidance.

2. Nature of Services

Our services include:

• Medication adherence support
• Post-hospital follow-up education
• Chronic condition self-management education
• Insurance & benefits navigation
• Senior wellness checks
• Community workshops

We do not practice medicine, diagnose, prescribe, or replace your provider.

3. No Emergency Services

Neighbor Nurse Care does not provide urgent or emergency care.
If you have a medical emergency, call 911 immediately.

4. Scheduling & Visits

When you request a visit:

• We will contact you to confirm the appointment
• Visits typically last 45–60 minutes
• You agree to provide accurate contact and location information
• You may reschedule or cancel by contacting us directly

5. Payments

Prices are shown on our website.
Payment is due at the time of service unless otherwise arranged.
Neighbor Nurse Care does not bill insurance.

6. Communications

By using our website or contacting us, you consent to:

• Calls
• Text messages
• Voicemail messages

You may opt out at any time.

7. Client Responsibilities

You agree to:

• Provide accurate information
• Use our educational guidance responsibly
• Seek appropriate medical care when needed
• Follow safety instructions during home visits

8. Limitations

Neighbor Nurse Care does not:

• Diagnose medical conditions
• Prescribe medications
• Modify provider-ordered treatment plans
• Provide medically invasive procedures
• Guarantee health outcomes

Our services are educational and supportive.

9. Privacy

Your information is handled according to our Privacy Policy.
We follow HIPAA-informed privacy practices but do not operate as a medical provider.

10. Liability

Neighbor Nurse Care is not liable for:

• Emergencies
• Conditions not disclosed
• Misuse of information
• Decisions made without medical guidance

Educational support is provided in good faith.

11. Updates to These Terms

We may update these Terms occasionally.
Your continued use of our website indicates acceptance of any updates.

12. Contact Information

Neighbor Nurse Care
PO Box 405
Edgefield, SC 29824-9998
Phone: (803) 710-2676