PRIVACY POLICY
Privacy Policy
Last updated: January 2025
1. Introduction
Neighbor Nurse Care (“we,” “us,” “our”) provides community-based health education and support services. Your privacy matters to us. This policy explains what information we collect, how we use it, and how we keep it safe.
2. Information We Collect
We may collect:
- Your name
- Phone number
- Address (for home visit scheduling)
- Any information you choose to share about your wellness needs
- Communication records (calls, texts, messages)
We do not collect payment card numbers or store medical records on this website.
3. How We Use Your Information
We use your information to:
- Contact you
- Schedule and confirm visits
- Provide wellness education and follow-up
- Maintain simple notes for service continuity
- Improve our services over time
We do not sell or share your information with marketers.
4. HIPAA-Guided Privacy Practices
Neighbor Nurse Care is an educational and support service, not a medical provider.
However, we follow HIPAA-informed privacy principles, including:
- Secure storage
- Restricted access
- No sharing without permission
- Removal of your information at your request
You may request deletion of your information at any time.
5. Calls & Text Messages
When you contact Neighbor Nurse Care, you give permission for us to:
- Call you
- Text you
- Leave a voicemail, if needed
You may opt out at any time.
6. Cookies & Website Analytics
Our website may automatically collect anonymous system information such as:
- Pages visited
- Browser type
- Device type
We do not use advertising or tracking cookies.
7. Third-Party Tools
If we use form builders, calendars, or analytics, those services may collect limited technical data needed for their features. No medical data is transmitted through them.
8. Data Security
We take reasonable steps to safeguard your personal information, including secure devices and private records.
9. Your Choices
You may request that we:
- Provide the information we have about you
- Correct inaccuracies
- Delete your information
- Stop communication
Contact us any time at (803) 710-2676.
10. Contact Information
Neighbor Nurse Care
PO Box 405
Edgefield, SC 29824-9998
Phone: (803) 710-2676